Collabware Support
For Users of all Collabware Products
The Collabware Help Center offers useful resources, guides and FAQs.
Common scenarios may be resolved by accessing our product reference guides. Read through product documentation, configuration, search, audit, export guides & more. On-prem software updates are also accessed here.
A support ticket can be submitted via email or via the help center.*
* You will require a Collabware Help Center account to submit a support inquiry. For assistance or to create an account, please reach out to our
support team.
Government Support
For Government Users of Collabspace
Access the Collabspace Government Help Center to reach the Support Team.
Government support inquiries are secured via the FedRAMP High-certified portal, ServiceNow.
A support ticket will be generated by emailing the
Collabspace Government Help Center.
Collabware University
Training for Collabware Products and Advancing Information Governance Knowledge.
Free and subscription-based online training, certifications and information sessions on archival, discovery and records management best practices.
Learn to use all the related software features, then step into a real-life task with confidence. Enjoy the flexibility of taking courses at your own pace so you can put what you learn into practice.
Collabware Implementation Experts
Ensure project success with the right partner by your side.
Enterprise Records projects often stagnate when you try to use your already busy team to tackle transformational business challenges. Our partners have the expertise you need to ensure your project runs smoothly.
Contact our sales team for partner selection guidance, or visit our partner page.